
FREQUENTLY ASKED QUESTIONS
We currently ship within the United States only. Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once shipped, standard delivery typically takes 7–12 business days. Shipping Cost: $4.99 flat rate within the United States. Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes. We do not guarantee delivery dates.
WWe accept returns within 30 days of delivery. To be eligible for a return: Items must be unused.Items must be in original condition Items must be in original packaging.To start a return, please contact us at: support@shopping2b.com Our support team will provide return instructions and the appropriate return address. Unauthorized returns will not be accepted.
Once your returned item is received and inspected, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 5–10 business days. Please allow additional time for your bank or payment provider to process and post the refund. Original shipping charges are non-refundable, unless the return is due to a defective or incorrect item.
Our customer support team is available: Monday–Friday : 9:00 AM – 5:00 PM (Eastern Time – ET) Time Zone: GMT -05:00 (Eastern Time) Email: support@shopping2b.com Phone: +1 (315) 202-9675 We aim to respond to all inquiries within 24–48 business hours.
We accept the following payment methods: Visa MasterCard American Express Discover PayPal Apple Pay Google Pay Shop Pay All transactions are securely encrypted using industry-standard security protocols. (Important: Only list payment methods that are actually enabled in your checkout.)